Can't find your question? Call (252) 427-0708 or email brockstarmediacorp@gmail.com. Or hear Taylor for yourself on the live demo.
FAQ
Questions contractors ask about Taylor
Straight answers about what Taylor does, what she doesn't, and what it costs.
All questions
What is Taylor?
Taylor is an AI phone receptionist for roofers and home-service contractors. She answers the calls you miss, 24/7, takes a complete message, sorts every caller, and emails you the lead right after the call.
How much does it cost?
$300 a month, with 1,000 call minutes included each billing month. Extra minutes are $0.25 each, added to your next invoice. No setup fee, no contract. See pricing.
Is there a guarantee?
Yes. If you're not satisfied within 14 days of signing up, email brockstarmediacorp@gmail.com, call (252) 427-0708 or use the button in your account, and we refund everything you've paid.
Is there a contract?
No. Cancel anytime from Setup → Manage subscription in your account. Your service runs to the end of the month you've paid for.
Do I need a new phone number?
No. You keep your number. Taylor gets a local number of her own, and you forward the calls you miss to it with one code from your phone.
Which phones and carriers does it work with?
Verizon, AT&T, T-Mobile and most other carriers. Your Setup page shows the exact code. On an office line or business phone app, set "forward when busy or no answer" to your AI number. How to forward unanswered calls.
How long does setup take?
The sign-up form takes about two minutes, and your AI number is usually ready within a few minutes after checkout.
Can I change what Taylor says about my business?
Yes. Update your services, service area, hours and notes on your Setup page, or give your receptionist a different name. Changes go live on their own.
What does Taylor ask callers?
Their full name, a callback number (read back to confirm), email, the property address, what they need and how urgent it is.
Does Taylor quote prices or book appointments?
No. Taylor takes the message and your team closes the deal, so callers never hear a price or a promise you didn't make. She also doesn't transfer calls live or make outbound calls.
Can Taylor answer in Spanish?
Yes. If the caller speaks Spanish, Taylor carries on in Spanish, and your lead email arrives in English. More on Spanish calls.
What does Taylor say if a caller asks who they're talking to?
Taylor answers as your receptionist, by name: "I'm Taylor with Acme Roofing", with your business name, and keeps helping them.
How many calls can Taylor take at once?
Each receptionist answers up to 5 calls at the same time and up to 150 calls a day. A call can run up to 10 minutes.
What about spam and sales calls?
Robocalls and spam get a polite goodbye and never become leads. Salespeople, suppliers, adjusters and job seekers are labeled and kept out of your CRM. More on call screening.
How do I get the leads?
By email, right after every call, with buttons to call back, text back from your own phone, or open the call. Every lead is also in your dashboard, and in JobNimbus if you connect it.
What if someone hangs up without leaving a message?
You still get an email with their number, once per number per day, so you can call them back.
Does Taylor text or email my callers?
Callers who give Taylor their email get a thank-you from your business right after the call, with your links. It comes from your business name at noreply.center and tells them to reply to your own email; you can change it or turn it off. Taylor doesn't text callers.
Does it work with JobNimbus?
Yes. New callers become JobNimbus contacts in the workflow and status you choose; existing customers get a note on their record. See the JobNimbus handoff.
Can my office staff see the calls?
Yes. Invite them from your account; each person gets their own login to the dashboard with calls, transcripts and leads.
What counts as a call minute?
Every call Taylor answers, measured by the second. Partial minutes aren't charged, and your Setup page shows the minutes you've used this month.
Are calls recorded?
Yes. Calls are recorded and transcribed; that's how the lead email and your dashboard work. Give callers any notice your state requires.
Is my data secure?
AI Bot Store runs on Cloudflare, whose Workers, D1 and Queues services are covered by Cloudflare's annual SOC 2 Type II report. Connections use HTTPS, passwords are salted and hashed, integration keys are encrypted, and each business sees only its own calls. Payments are handled by Stripe; we never see your card number.
Who is behind AI Bot Store?
AI Bot Store is a product made available through BrockStar Media Corp. in Rocky Mount, North Carolina. About us.
Stop sending jobs to voicemail.
$300/month · 1,000 call minutes · 14-day money-back guarantee · Cancel anytime