A bilingual answering service answers your business's calls in more than one language. Taylor, the AI receptionist from AI Bot Store, handles English and Spanish on every plan at no extra cost: if a caller speaks Spanish, she switches and takes the whole message in Spanish.
How Spanish calls work
- The caller speaks Spanish. Taylor greets every caller in English with your business name. When the caller answers in Spanish, she continues in Spanish.
- She takes the complete message. Name, callback number read back to confirm, email, address, what they need and how urgent it is, the same as any call.
- You get the lead in English. The lead email and your dashboard are in English, so you and your office can act on it right away, whatever language you speak.
Why it matters for contractors
Homeowners who speak Spanish call roofers, remodelers, plumbers and HVAC companies like everyone else. If nobody at your company speaks Spanish, those calls often end with a polite but lost conversation. With Taylor, a Spanish-speaking homeowner with a leak gets a receptionist who understands them, and you get a lead you can read.
The same goes for the other people who call a contracting business in Spanish: crews looking for work, suppliers and subcontractors. Taylor sorts those callers like any others, so a job seeker doesn't end up in your sales pipeline.
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What's included
- English and Spanish on every call, 24/7, included in the $300/month plan
- Lead emails in English with one-tap call and text-back buttons
- Caller sorting and spam screening in both languages
- The JobNimbus handoff works the same for Spanish calls
Taylor handles English and Spanish. Other languages aren't supported.